© 2018 Experian. All rights reserved.
Legal Terms & Conditions | Privacy policy | Cookies
Experian Ltd is authorised and regulated by the Financial Conduct Authority. Experian Ltd is registered in England and Wales under company registration number 653331. Registered office address: The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ.

Download your free copy of our new white paper - Joining the Dots

‘Join the dots’ between your customer and their accounts

Build and maintain trust

It is the decisions made once a breach occurs that have the greatest impact upon customer and employee loyalty, as well as brand and profitability.

Communicate to the people affected

Advise on bespoke notification communications/templates which provide reassurance to customers and employees affected.

Provide customer support, credit and web monitoring services

Supporting customers and employees with registration assistance, credit and web monitoring services and where appropriate dedicated Victims of Fraud services

Develop a data breach response plan

Help you manage stakeholders’ concerns and provide reassure through appropriate notification to customers and employees.

How we help businesses respond, reassure and recover in the event of a data breach

Following the FCA thematic report on ‘gone-aways’, Life Insurance and Pension providers are now mandated to proactively stay in contact, or find, customers.

In a changing world, where customer expectations are high, this can also present a good foundation for a forward thinking growth strategy that is driven by the customer.

This paper explores how a single customer view can help Life Insurance and Pension providers achieve new competitive advantage, whilst supporting compliance.

‘Join the dots’ between your customer and their accounts

Download your free copy of our new white paper - Joining the Dots

Download now